In addition to not listening, talking too much is the no.1 deal killer. Not just in sales conversations, it’s also a deal breaker in networking and in other business settings. I bet you can remember a time or conversation where you can’t wait to run away from the talker!
Clear messaging and a service-oriented attitude will win all the time. If you are being lazy and do not put any effort into your communication, you won’t get the response you want.
Do you feel at times like you're stuck in mud or molasses? Unmoving—in life or business? Perhaps both? There is one simple trick to get yourself moving forward in the right direction. In the late 80s, one of the most gruelling jobs I've ever held was a position as...
Have you ever felt like you were unproductive the entire week? I have. Whenever I don't set my weekly goals and targets at the beginning of my working week, I end up feeling depleted with nothing to show at the end of the week. It happened to me last week. I don't...
New Year's Resolutions don't work, but smart goal-setting does. With each new year, comes new GOALS and DREAMS; and each year, we hope to do better in achieving what we set out to do at the beginning of the year. We make a promise to ourselves to do better... But for...
Do you ever listen? I mean really listen There is a little known secret to business and life that has been taught to us during infancy: listening. Listening is fundamental to understanding and it is crucial in business. It is the key to understanding what...
People desire to be appreciated and acknowledge. If you simply appreciate and acknowledge people - you will make them happy. Your job as a service provider is to make people happy. Yet the majority of people in the business I've spoken to fail to realize their most...